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Airline sales and reservation management

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Navigating the Stormy Seas

Outsourcing is transforming the cruise industry by cutting costs and elevating service quality.

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Gamers Helping Gamers

Ready to level up your game? We are here to help you conquer industry challenges.

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Revolutionizing Software Development: Introducing SDLC.AI for Accelerated Delivery and Unmatched Precision

Discover how SDLC.AI delivers impressive results by leveraging advanced AI capabilities.

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Navigate your way through Retail and E-commerce shores in 2024

Learn how IGT Solutions can help you lead through the next wave of digital innovations.

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All you need to know about Hyperautomation

The next evolutionary step to automate complex business processes and tasks enabling efficiency and scalability is Hyperautomation

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Top Technology Trends for 2020 and Beyond

A look at the top technology trends that have the potential to drive innovative disruptions and create new opportunities. Organizations need to build smart solutions around these trends if they wish to succeed.

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Customer Experience for the Digital Consumer

Customer Experience is the driving force behind most business’ success.

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Work At Home isn't the future of work, it's the present!

40% of global companies are hybrid (companies offer both remote and in-office options)

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Mobilize, Personalize, Socialize

Smart devices and social analytics are transforming the online buyer landscape. The user is becoming more informed and interactive. Industries must respond by having the right systems and processes in place.

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Rise of Messaging platforms & ChatBots

Chat is quickly becoming the defacto means of personal communication

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BPO – The Digital Tipping Point

Big Data, Smart Machines and Predictive Analytics are 3 big impact drivers in the BPO space

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Loyalty gets personal for the digital customer

There are about 14.3 loyalty programs per consumer. Digital transformation has brought changes in customer loyalty not only in various sectors but also across different generations.

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The Social Travel Landscape

For Travel companies, social has become one of the key channels for customer service

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IROPS – Putting Passengers First

Airlines and ground handlers are constantly looking for ways to improve load planning processes

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The Untapped Potential of Accessibility Testing

Travel companies stand to lose significant market share and customer loyalty if they don’t focus on accessibility testing

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Mobility in Air Travel creates Connected Experiences

Global airlines are investing heavily in connected travel to deliver more convenience, control and connected experiences

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Digitization & Automation in Baggage Services Landscape

Travelers demand real-time information and self-service opportunities at the baggage carousel

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Airlines Experience

As a trusted outsourcing partner of leading global airlines, IGT has experience across the entire airline services value chain.

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Travel Technology Trends-2019

Personalization, Automation and Mobility are increasingly becoming the cornerstone for the travel industry. To remain ahead of the game, travel companies will have to build smart solutions around these trends.